I got an email today from a "frustrated salon owner" who recently opened a salon and is dismayed to find the regulars no longer tip based on the old assumption that one never tips the salon owner. I'm here to put the debate to rest: In this day and age, you're supposed to tip the salon owner if the salon owner cuts or colors your hair and did a good job. You would tip your stylist, so it should make no difference if your stylist happens to own the salon. You owe her or him a tip.
I'm hoping my readers can help "Frustrated." She wants to know how she can tactfully let her clients know that times have changed and it's acceptable to tip the owner for good services. I have no idea what she can do apart from framing my article on the matter and putting it up at her work station. So I figured I'd open the blog up to your comments. Weigh in below for advice to "Frustrated." I'll put the best ones on my article so others can follow your advice.
I'm hoping my readers can help "Frustrated." She wants to know how she can tactfully let her clients know that times have changed and it's acceptable to tip the owner for good services. I have no idea what she can do apart from framing my article on the matter and putting it up at her work station. So I figured I'd open the blog up to your comments. Weigh in below for advice to "Frustrated." I'll put the best ones on my article so others can follow your advice.
Comments
If the salon owner want $10 more per haircut, she can just charge $10 more. Surely she decides what the rates are. A tip is not a tip if you expect to get it from every customer – it’s just an added charge, so why be coy about it?
Can I just say, I HATE TIPPING. I know it’s for personal service. But I’m in the service industry and don’t expect–or get–tips. Why not just build it in the price and end the anxiety? Sheesh.
I just read your link on tipping salon owners. Yes, I know they work just as hard—-but with the cost of salon services— tipping 20% would eliminate affordability for the normal working gal. If the prices were lower the tip would be without question. I feel the owner should be given a token tip, 10% at the most. With services broken down into 3 or 4 separate persons taking care of what used to be handled by one person makes the tipping scenario worse yet.
The Salon owner takes the profit. Even if she institutes a profit sharing plan for her employees, she still benefits more than they do from both the day to day and long term profits of her salon. Why should she also get a tip! I find that attitude outrageous and greedy. I live in Europe and people here are always amazed and how often and how lavishly people tip. I say, if she’s the owner and she wants more money, she should charge more and stop trying to guilt her customers into giving her tips.
If you think about it, the salon owner makes all the money made from cutting, styling, and products. So why bother giving even more? My opinion is that if you liked the way he/she cut/coloured your hair then you should tip the person who actually did your hair, not the owner.
In case there is some confusion, I added a bit to the blog post above. The salon owner is also a stylist. She wants the tips from people whose hair she cuts/colors. She is not asking for tips from clients whose hair she does not work on.
What has changed with accepted practice that says a salon owner should now get tips from clients whose hair she/he cuts? I was always told it was considered an insult to tip a salon owner. As others have pointed out, the owner profits from the other stylists in her shop as well as from the sale of products that are generally sold with a very high mark-up.
I would tip, no matter who was doing my hair. But, it really shouldn;’t be necessary, considering she makes the most money. I don’t think she should be so fussy about it…if she wants it all that bad, she can raise the prices or put a big obnoxious jar that says “TIPS VERY APPRECIATED”
Bet your salon owner wishes she kept her question to herself.
Personally, I’d tip whoever my stylist was, owner or not. But, I agree…tacky!
When did we start tipping everyone in the service industry? Wait staff and bartenders yes – their pay is well below minimum wage, and at some point tipping needs to stop! This is a gray area and I agree with the other comment that if you expect an extra “tip” from each customer, build it into the price and indicate that a service fee has been already been added; if people want to tip above and beyond let them, but it is not as common knowledge that a stylist should be tipped as compared to other service industry professionals regardless of if they are an owner or not.
I completely disagree about tipping the owner. Everyone wants a tip these days. I don’t like tip jars at counters either.
I go to the owner of my salon and she doesn’t expect a tip. Not only does she make a profit from the salon but she charges more than the other operators. Since prices are high to begin with and I get coloring, that extra $$ is too much to pay.
Tip the owner? No way. Have you no idea how much profit they make?
My mother has had her haircut (and colored) with the same woman for 30 years. She is the owner of the salon and she REFUSES tips from anyone. I agree with the majority here: if she’s the owner, she’s making additional income off products, employees, etc, so she should not get a tip. Americans are so over the top about tipping, it’s gotten completely out of hand. Before you know it, we’ll be tipping 50% for lousy service and 75% for good service!
I’ve been a hairstylist for over 20 years and have recently become a salon owner. I never expected tips from my clients in the past and still feel the same way. If a client asks me about it, I tell them it’s strictly up to them but that my prices are set so that I make a decent living…the choice is theirs. I agree that the tipping thing is WAY out of hand and the hairstylists, estheticians, etc. need to quit being so greedy.
you shouldent exspect tips at all. if you want tips work as a stylist and then u will. the client comes in to pay for a hair cut why should they pay more. its totaly up to the client. i think its terrible you feel upset. feel happy that your salon is doing well and you have clients after this
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I also agree with the majority. Tipping has gotten way out of control. I feel as though tipping is required versus based upon exceptional service. If someone does not perform good service than I will not go back. Returning customers should be reward enough!
I have been a salon owner off and on for almost 25 years. Some of my clients tip 20%, some have never tipped. I also often get very nice gifts and tips from some of these people during the holidays. All of the stylists at my salons are independent contractors, so basically own there own business and are truly just tenants of mine. When asked by clients whether they should tip me or not, my comment is… “Some people tip and some don’t, however I am just happy that you are here and have chosen me as your stylist. Please remember though, that I always appreciate your referrals.” That seems to handle an awkward situation and they will then usually tip.
My first visit to my current stylist took an hour to straighten out what other morons (and me included) to begin to fix. He’s $25 and I tipped him $5. I go back sometimes in between to fix up things and get it back into shape. He refused $5 but I give it to him. When I do a regular cut, I give him $25 plus $2-$3 since my hair is now super-duper. If it’s an idiot don’t tip. If it’s a doll…do it. What is the problem here?
I think you’d get more business if you raised your rates a bit, paid your stylists, etc. a better wage and put up notices saying “NO TIPPING”. Tipping everybody and their brother in this country is just an excuse for employers not to pay the wages the workers–from waitresses to stylists, and all the others deserve to be paid. And it makes the buying public feel like they might be getting second rate services if they don’t tip enough, and then confused about what is enough.
I detest to tip, do not tip and avoid the maximum I can to go to the salons.This tip thing should be totally erased from the face of the earth.If some people are not satisfied with their salaries, just move to another one!!!
I would never get my hair cut or colored where they have a tip jar. so very tacky
HI EVERYONE,
I hate it that we are put in the position of tipping for all kinds of services. I do tip & tip very well. My husband thinks that I tip too much. He leaves lower tips than I do. I would rather have a no tipping rule. I agree with some of the people here that the employer should pay people better wages.
It is getting out of hand. It is also confusing to me at times. I used to go to a salon where the owner did most of the work. So, I tipped him. If he had another person shampoo me I tipped them. But I really rather just pay a little more & not have to tip.
Many private & upscale salons in Chicago, charge very high prices for almost any kind of service. With the high costs of just living it is hard to afford these high prices. At this point in my finacial life, I have to go to discount hair cut places. So, does my husband. We just can’t afford the high prices + a high tip. Judy K. Chicago.
I also detest tipping in all businesses. I also do a service for people but do not receive tips for what I do and my salary is certainly not great either. How did all of this tipping business get started in the first place? Frankly, I don’t feel that it is fair. Employers should pay a decent living wage for all who work under them. I wish that there could be some way for there to be legislation concerning this in all professions.
Does she tip the Bank or any other service providers?
I tip well when it is obvious that the staff are poorly paid but too often when it goes straight to the owner and the staff get nothing. If the service provider gives me excellent service a discrete tipin his/her hand is better.
I think people need to stop being so greedy and appreciate that you have a successful business.
Julyne, Julyne, Julyne,
You are so wrong. “In this day and age” you should never tip unless you want to. Salon owners and their tenant stylists charge a great deal for their services. They should not expect or budget for any tips to have a solid business or to feel appreciated.
This owner (he/she) needs to adjust to the times, people are tired of paying unclear amounts of money for services that they are paying through the nose for to begin with. Stylist should charge what their skills justify and get on with it.
When I think someone is underpaid and does an outstanding job, I’m one of the first people to give them a little extra to make up for the money hungry owner/bosses that under pay them. I don’t visit places that underpay or expect tips to stay in business.
I am with the NO TIPPING group on this topic.
One way to get around all this tipping at a salon–cut your own hair! I’ve been doing this for years; I figure I can’t screw it up any more than they can and it’ll always grow back. Every 3-4 years I’ll go in and have it evened up but that’s all. After bad allergies I don’t color or perm anymore either.
My hairstylist drives a nice car, owns a better house than I do and always brags about the vacations she frequently takes (I can barely afford camping). In fact, she just returned from France. She has a very comfortable life, which she deserves because she works for it. Her prices reflect her expertise and I’m sure some clients tip her, but I don’t. She hawks a lot of products that she makes a bundle on besides the styling services. She has an assistant that I tip readily because I know she gets paid much less. I work as a waitress and believe me, most people don’t bother tipping, even though I take tremendous pride in my work, and I serve everyone in the best way I can. The rule should be “tip for exceptional service, if you can afford it and if you judge it to be necessary considering the circumstances”. There shouldn’t be an expectation of a tip from anyone, let alone a set percentage. When an unexpected tip is given, it is always a sweet surprise.
I pay a lot more to have the owner color, cut and style my hair. I also buy a ton of products from her. I don’t tip her but I do tip anyone else involved.
I thought I’d be the only one who is against tipping. If the service is above and beyond what is expected of them I tip. I don’t tip when a person just does what they are paid to do. My husband tips. When a waiter thought the tip wasn’t large enough he asked if there was something wrong with the service. I told him it was adequate thank you and left. Perhaps we should all just say “Thank you for doing your job”
How embarrassing for this owner/stylist that she did not do her research prior to setting prices or she would have realized it is not the norm to tip an owner nor should it be. If her prices are so low that she feels she is indeed a minimum wage service provider rather than a professional business owner/operator, she is welcome to set prices to offset needs. My owner/stylist doesn’t accept tips for the reasons stated. She sets prices with loss of tips and cost of doing business in mind and profits entirely from service and products. I hope this is a lesson for readers. Just because someone is providing a service does not mean they are entitled to a tip!
Oh, please, the whole tipping thing is crap. I mean, c’mon, I am a physiotherapist that works in a center and gets a fixed payment for each patient, I should deserve tipping as well, shouldn’t I? Or is my job less important than the owner of a beauty salon, so she deserves tipping and I don’t? I never understood why should some jobs be tipped and some don’t. And for the count, I try not to tip. It’s outrageous to pay more for someone that has set their prices high enough already.
I wholeheartedly disagree with the proprietor of a salon expecting a tip. With the astronomical prices most salons charge, it ludicrous to expect a tip too. Most salons even charge a $1.00 or more when you use a debit card. They nickel and dime us to no end.
If I choose to tip, it has to be my choice; however, I don’t think it should be automatically expected. Thank you!
I ALWAYS tip my stylist, whether it’s my regular stylist, a different stylist, or the owner of the salon! Why are people such “misers?” It doesn’t hurt to leave a tip to a service person who worked on you, made you look and probably feel better about yourself! When I get my eyebrows waxed, at a very upscale salon, the price is $22 and I always leave $5-$6- for a tip. When I go to my hair stylist, I usually get foil frosted, which is really, really expensive, but the stylist is doing a very long, tedious job on me, making me look a 1,000x better, so I feel great about tipping her! My foil frost, including a wash, cut and blow-dry is about $100, so I tip her about $20. The same goes for the owner of the salon! If he ever cuts or
styles my hair, I tip him the same exact amount as my regular stylist! Sure, he’s making a profit, more than the other stylists,
but he worked on my hair, and I’m not a J-Begger!
It’s the same for waitors, waitresses, bartenders, etc.. I always tip 20% b/c I was a waitress for a couple of years, and I found most people were good at tipping, but people from Europe SUCK at tipping, b/c in Europe most restaurants put the tip in the price of the meal, so they don’t ever have to tip.. Then they come to our country, get waited on and they leave like a 3% tip!
In essence, be a nice person and tip whomever services you! It’s only right and polite – whether it’s the owner or someone else…
Must I tip before I receive a service from my saloonist? It does not make sense whereas I have paid for the service, why the tip.
Maybe him/her should not charge for the service but receive only tips as that will enrich her better than the normal charge for hairdo.
Koko
Expecting a tip is wrong. Another word for a tip is a gratuity. A sign that you are grateful for service above what is normally given.
That being said, if I feel that someone deserves a tip, then I tip them regardless of whether or not they are the salon owner or not.
Hello! To All,
The way most salon work stylist work and share a percentage with the owner. Some stylist percent arrange from 45 percent of what they make and the supplies are brought my the salon. The stylist must have their own curly tools etc. It depends on the salon and the prices. Some salon will pay a wage if you don’t earn enough in a week but, not all salon do that Each salon is different. I have been in this business for a very long time. So many stylist leave the business because they don’t have the staying power to build a clientel they just can not afford to stay. When you tip it help these stylist to stay in the business.
I tipped the owner of our upscale, well known salon the first time I visited there (about 2 years ago) and was scoffed at. He told me he would not accept the tip because it was his place. I think it ended up insulting both of us. I know I was embarrassed. So, now we have a great relationship. I do not tip him and he does not want me to. Plus, I get superior service!!!
IMO, if a stylist can’t afford to stay in business unless she gets tips, she needs to find another line of work. And to be fair, most other service professions do not get a tip. I don’t and I could certainly use it. My boss or clients would not pay me more for doing my job well. If I wasn’t doing it well, I would not have a job much less have to worry about tips.
I can’t tell you how very glad I am to read so many responses in favor of not tipping or only tip if you feel the service was exceptional. Also glad to hear the many “wagging finger” comments to the salon owner to felt she “deserved” a tip. Maybe if she is not getting tipped it’s for another reason which should be addressed before she pouts. I agree that the owner should be glad she has a successful business and returning customers should be reward enough. See how long you last running a service business which is not patronized because the customers don’t like your business practices.
Obviously this is a real hot topic but you would never know it from what is generally seen. As someone else said, tipping long ago stopped being a thank you to acknowledge excellent service and has become an entitlement to most, and the public in general has been brainwashed to think they are required to tip, sadly, because some fear they will get lesser service if they do not. People who think their tip is an entitlement have no reason to work better because if tip is a “given”, why bother to earn it? And with multiple people doing minor services, if at all, many more hands are getting into your wallet. Oh and did I mention the stylist who corralled me and asked why I didn’t give her more of a tip than I did? You can be sure that was my last visit there.
I’ve been in salons where they tell you how much tip is expected- I’ve had this experience at a high end salon where you are already paying big bucks for a fancy location and maybe a famous name. Oh, and these salons will require the tip be in cash. (want to guess why???) Anything else to make the client feel intimidated? And we have all noticed the inflated prices of products sold in the salons? Want to convince me that the owner doesn’t take a slice of that pie as well? And they want a tip on top of that???
I think this is a very poor commentary on our society in general, much less seeing the beauty service industry as a microcosm. Sorry I have to agree w/ those who know that the owner, while taking on the resp. of the salon, also gets the prizes as well.
Ladies, my congrats to those of you who stand for your principals and don’t tip or only if you feel it’s warranted.
My oh my. You guys really have firm opinions regarding tipping. I should have reworded my post above. No one “deserves” a tip, but it is the norm to give a tip when the service is good — even to the owner of a salon. –Julyne
It is NOT customary to tip salon owners. How crass to beg for money this way. I can see why you don’t understand the finer points of ettiquete.
I have to disagree with you on this one too. Ive worked in salons for many, many years and never has it been appropriate to tip the salon owner. I have never heard anything about that “changing with the times” at all.
I don’t make this stuff up, I simply report on trends that I read about. And I’ve read more than once that times have changed and owners now expect tips. See this iVillage article (http://beauty.ivillage.com/hair/hairfaq/0,,7v4f4dwh-p,00.html) “We asked Tahnee Seiler, student services coach at the Aveda Institute, and Elie Camoro, a top stylist at Frederic Fekkai, to tell us the right way to tip. They also share some customers’ faux pas.” For the question: Do You Tip The Owner?
What customers do: The commonly held belief is that you shouldn’t tip the salon owner if she or he does your hair. But more and more customers do.
What salon staff wants you to do: That rule really doesn’t apply anymore. Go ahead, tip the owner.
The owners can expect anything they want. Until or unless someone does something above and beyond doing a good job,(for which they are already paid for at a fee they set,) I see no reason to hand over extra dollars. Of course owners want the clients to think it is OK to tip the owner. For some it always was Ok and for others it never was.
But I agree it is crass for stylists to practically stand there with their hand out awating the tip. I don’t appreciate being pressured or not-so-subtly intimidated into giving a tip or being razzed about by the stylists if I don’t meet their expectatons about what/if I give.
I think the ladies here have said it all- they will tip if/w hen they want and only if they feel the job warrants extra. Owners: don’t keep raising your prices, overpricing products (Not to mention times we wait while our appointment time is delayed because you are running late,) and expect us to be happy to be expected to top on top of that. Enough is enough.
Owners should not be tipped. Period. Ask Miss Manners, not salon owners that clearly lack pride. Owners can politely decline tips. Customers are never offended.
I would like to add that if you do not tip the owner, a nice gift at the end of the year to show appreciation is always gratefully accepted.
I guess I have to disagree with some if not most of the posts I just skimmed through. Just because she ownes the salon, doesn’t mean she makes any money from her business OR skims off the top first. After overhead and paying her employees. I do not believe in HAVING to tip a percentage (say 10 or 20%) but if I like my hairstyle, or my nails, or if he or she went out of her way to fix something, then HECK YEAH, I will tip what I think is appropriate, salon owner or not. I am honestly embarrassed by how cheap some people are, in not appreciating how hard people work, standing on their feet all day, trying to satisfy the obviously unsatisfiable customer. Only tip if you are satisfied, and what you feel is appropriate, but not tipping, “just because” is just plain wrong, and not the way you were raised.
I have been in the salon business for 30 yrs….that said, I will relay what my experience has been: in virtually every salon I worked in, people tipped the owners as well as any other person who provided a service. Tips were graciously accepted by all, including owners. Never once did I feel any employees I worked with “expected” tips. They were, however, appreciative. As for product sales, 10-20% was offered as an incentive to sell….I am an artist, not a salesman. If you asked me, I would recommend products. Beyond that, forget it (lol)…during the holidays, people not only tipped a lot more than the rest of the year, often they would come by with plates of homemade cookies (women) and bottles of all kinds of liquor (usually the men did this). All in all, I think the customers were satisfied and the hairdressers were happy. I’m surprised, actually, to see such strong feelings regarding tipping (or not, as the case may be). As a person in a service business (it doesn’t get much more serice-oriented than affecting someone’s appearance!), I tip very well when I am out, be it at a spa, a restaurant, whatever. You tend to get what you give….
OK…do the math…….my hair specialist charges $120 for my tri-color highlight……she spends two and one half hour with me…..let’s say she does 3 of these in a day or $360 or $1800 a week or about $45 an hour…..$1800 times 50 weeks is $90,000.00 a year……space rent is probably 10% and whatever hard costs……so, average wage in this country is well under $45.00 an hour…….median wage or half above and half below is about $12.00 and hour or $25,000.00 per year…..so why tip someone who makes more than most? When tipping, think about what you earn in comparison…..if you make a lot…..then share if you want……..if you are like most of us….why would you….
My hairdresser recently opened her own shop and was truly insulted when I tried to tip her. I have been a faithful client for 3 years and will continue to have my hair done by her. The cost of cut and coloring runs a little over $100.00 and to add an additional 20% would put this faithful client over the edge.
Here’s my two cents, if you are the salon owner and also doing cuts and expecting a tip, then why not keep the fact that you are the owner to yourself. Of course people are not going to feel obligated to tip you extra when they know that you’re the profiteer. Why not just shut up about the fact that you own the place and stop bragging so much, make sense?
I think it depends on if the owner is renter herself. Basically if you are a salon owner and don’t do anything hands on, but do the books and financial obligations for the salon, then they certainly should be tipped. But many salon owner are also “renters” in their own salon. Meaning that they work as a full-time stylist, but they separate that from their position as owner. So, in way, they’re working like two jobs…However, I think its a matter of personal opinion of whether or not you’d like to tip or not.
Tip only for good service. Don’t be so cheap! Be courteous. We should take care of the people who take care of us. A tip is alot cheaper than going to another stylist who may jack-up your hair in the end.
Hair Salon owners usually charge more for their services, atleast 25 to 100% more for their services. It seems they have secured their tip in their service to you already. Most seem to expect a tip and if there is no tip, over a few months your bill does increase. They want that tip, even if they charge more and own the salon.
Some how, that doesn’t sit well with me.
I believe the author of this article needs to offer a retraction. Clearly the majority do not agree with her observation of “current trends.” A more authoritative source than IVillage needs to be cited.
Apparently I am the only person out there who is tipping my stylist for a job well-done! And I’m tipping A LOT. But I feel every penny is worth it and I appreciate the fabulous job my stylist does. She works in a salon where everyone has equal ownership, but even if she was the owner I’d still tip 20%. Afterall, the owner has to deal with rising fuel (heating/cooling) prices, the day-to-day expenses of running a salon, and ensuring that all clients are satisfied–especially her clients. If the salon owner provides an outstanding service for me, I will GLADLY tip!
I have spoken with many salons in New York looking for an answer to this question and I’ve yet to find one salon owner who does not accept tips from her/his customers.
I am a salon owner, and listening to some of the comments, makes me very sick, it sounds as if a lot of customers are jealous of hair stylist, because that is women nature jealous of each other any way, they went to school and probaly got degrees, and make ok money, but is still unhappy to have to punch a clock,and realize, having a 4 year,degree, doesn’t complete you.and found that you can make more money, without a limit. Who are customers to say how much money we should make, all because it is more than they may make. and most owners are self employed, and in a very good money making business, and is very blessed to be able have easy access to any beauty products, and styling free, dress to impress, and enjoy what they do, and have what they desire, but believe we have to work very hard for our money, and depending the type of salon it is the owner isn’t making as much as people think, after overhead. what looks good is not always good.That is what envy does to people, it makes you assume,and judge, and criticize , and stop your blessings, because of your selfishness. Most stylist deserve every penny they receive after listening to customers bored personal lives, they get their hair styled, and have no man to show it off to, they complain about the way they look, after they get great hair do’, because of their personal appearance, which we are beautians, not muscians.You pay for good service. If most clients don’t tip either, they can’t afford it, envy you, or probaly don’t tip no place. Gods 10% can be spreading every where, he test everyones love for giving, and not expecting anything in return, so don’t expect every one to give jenerously, with complaining. You must realize that customers are not our friends, and some hate to see up prosper, and don’t respect what we do. I have realized with many years in the industry, that they come only to get a service. and if they don’t tip, just thank them for their visit, and keep it pushing, and you will get customers, that not only look at you as just a stylist, but as a person, that performed a good service, and they want to show you how much by an extra dollar or two, and letting you know you deserve more, sometimes people give extra, trying to show how much they appreciate the great service, because good service, especially stylist are hard to find, clients, tell us that all the time.All stylist are not the same. some stylist do not let customers down play our professional, you can go out to eat and spend a lot of money and complain about weight, or go buy clothes, or any thing your want, but then complain about how much you pay for the one thing that makes you look and feel good, and some stylist go the extra mile to please, or make some low self esteem customers feel good about them selves, and we are always last on your list. we not only try to make you look like a celebrity, that you want us to try to do, but give you an over all pleasant experience, such as take your coats, some salons offer drinks, reading materials, listen to your personal problems, and give you free services, some of you sorry behinds don’t deserve,that is why tipping has a lot on how a persons heart is, and some of you have cold, hearts, because of your own messed up lives, and bring that shit and try taking it out on the one person, that try to prepare you for the cold world, we all know if we feel good, we feel like we can concur anything.so I do not expect tips from everyone, because of selfishness, jealouness, and people that hate to see others have more, because one lady mentioned about how and what the stylist had, which was more that her,so to all of you that dont tip, you need to check your self, I tip, in places, that tipping is allowed, even if the person, did not do to good, because, it may inspire that person to do good next time. you women need to be a shame of your selves, selfish greedy, envious women, if you aren’t making enough money on your jobs, maybe you should have gone to hair school, don hate, appreciate.
What the heck was that all about? The point is to tip for a good service if it is someone who is not the owner because they only make somewhere around 40% (-costs) whereas the owner makes 100% -costs of anything that they do + if they want to make $100/color they can charge that they stylists working under them can’t! But seriously…whatever happened to just tipping for good service and doing one’s job. Jesus, in Argentina I got a brazilian wax, blow-out + conditioning treatment, mani and pedi for a little over $50 the women were awesome to me and still spoke to me while I was trying to speak “portanhol” (portuguese-spanish) and stayed open later for me! I gave them each a about a $5.00 tip and they were so grateful… And where a degree doesn’t complete you, sure, but if you are satisfied with what you are doing and making what you feel you are worth (- a tip) then fine. The beauty of a tip is that it allows you to have a say in what you thought of a service waitress, hairdresser, bell-hop whatever, which is awesome, I think! But back to the main point, if an owner wants to make a certain amount, just charge it rather than expect. Will save you sometime on feeling butt-hurt about it later. And I’m not one of those cheap miserable people that have a degree and no boyfriend. I have a boyfriend a degree and yes, some times tip a little to owners, buy their products and return if I like them (I’ve even brought earings back from Brazil for my stylist who was an owner!) and I always tip 15%-20% to someone who is not an owner if the service was good and my hair turn out well or better than I expected.
You need to find out what your customers really think about you salon and its services. Your goal as a salon owner is to retain the customers you have and attain more new customers. Have your customer’s rate and review your salon at http://www.salonblabbermouth.com after each visit. Register is free for both the salon owner and customer. This will enable you track what your customers really think and whether you should warrant a tip.
SBM Staff Member
http://www.salonblabbermouth.com
My stylist for 10 years was the salon owner.
I never tipped him but if I had tipped him at a 20% rate, I would have given him about $100 over the course of a year. So, at Christmas, I always gave him a gift of $100. I thought it solved my personal owner/tipping etiquette problem comfortably. I also referred a number of people to him over the years because he really was a great stylist and I know he appreciated the business.
I would be embarrassed if I was a salon owner expecting/taking tips from clients. I would politely decline the tip & tell them the best compliment I could receive is their continued business & referrals.
I find it interesting that your research only includes the salon owners that are always going to opt for more money. clearly these comments will give you customer opinion. I just think that prices should be adjusted so that tipping is not an expectation. It just so happens that “times” are tough and this industry, like so many others, needs to adjust their thinking. After all the taxing, service feeing, extra cost, gast tax, etc. people are tired of giving their money away. If you are fortunate enough to not have this effect you, then good for you be thankful for your blessings and share. if not, you shouldn’t be guilted into giving someone money for a service they are alread being paid for.
I am a salon owner and dont think there is anything wrong with tipping the owner or the other stylist because first of all everything a salon owner has to pay for with utilities and rent plus buying all of the supplie and then on top of that paying the employees it adds up! Also like at my salon we serve wine, soft drinks and bottled water so I also have to purchase that, I mean we can go through a case of water a day and a couple bottles of wine and a twelve pack of sodas so that adds up as well!!! The employees dont pay for that the owner does!! Also sometimes a salon owner is paying a loan back also so not all of that money you think she’s making is goig into her pocket!!! Also at my salon I have ongoing training for my girls so when I find classes for them to go to I not only have to pay them for their time but I also have to pay $30 a head for them to attend the classes and that is something that a salon owner does not have to do but I do to benefit the clients to ensure that my girls are excelent at what they do and know all of the new color and cutting techniques!! I would like to say if you think the salon owner just walks in does hair and then collects money left and right and doesnt have to put it back into something else they are dead wrong, its hard work and I think the owner or any employee should get a tip for a job well done!! Oh and also when that person was saying that hairdressers expect a tip and that they wont do a good job if you dont, well you dont give the tip until the end of the service so why would a hairdresser not do their best to get the biggest tip possble. They are not gonna do a crappy job and expect a huge tip! And the reason that salon owners dont just raise their prices to include the tip is becuase a lot of the clientele will be pissed about the raise in price and go somewhere else where they can pay what they used to and have the option to tip if they feel the stylist deserves it becuase if you just raise the prices then the stylist will be getting that money that normally would be a tip anyway so then why would they go out of their way to do a good job on you ! LOL Makes no sense!!! Then people say oh well I dont give my bank teller a tip blah blah blah!! Well did your bank teller stand for and close to 2 hour doing your highlits and hiarcut and blowdry, no they took about 3 minutes out of their day to enter in your transaction and send you on your way!! So there is a huge differnce there!!
There are many industries were someone is supplying a service and doesn’t receive a tip. When a hairdresser at a high-end salon is making the kind of money that they do – a root retouch that takes about 15 minutes to do at $60.00 a pop. I think it is ridiculous to tip on top of that. I am a graphic designer who supplies a service and always deliver a job well done. I lease my studio space from my landlord. Clients don’t leave tips for this type of service. Someone please tell me what the difference is? I can understand if you go to Super Cuts or something where they are making $12.00 a cut. But I have never been able to wrap my head around this.
If you’ve noticed, salon owners who want tips tend to use the “More people are tipping owners now – that rule is old-fashioned!” claim as encouragement for the rest of us to do so as well. But the fact is, most of those who do tip owners do so not because they’re incredibly generous or feel the don’t-tip-the-owner rule is passé … they’re just ignorant about tipping etiquette & are therefore mistaken for generous – or progressive. lol
People also insist that their salon owner colorist/stylist/manicurist graciously accepts their tips. Of course the vast majority of salon owners accept extra cash as a tip – they’re thrilled you don’t know any better!
ANY PROPRIETOR OF ANY BUSINESS THAT EXPECTS A GRATUITY WHEN PROVIDING A SERVICE IS OUT OF TOUCH. TIPS ARE FOR THE POOR WORKING SLOBS WHO HAVE TO WORK FOR THE OWNER – NOT THE OWNER HIMSELF. THIS PERSON IS JUST BEING GREEDY BECAUSE THEY FEEL THEY’RE “MISSING OUT” ON EXTRA CASH. WELL, BOO HOO!!! WHAT A FOOL!
but what is the business owner is the one cutting your hair? You don’t leave him a tip? That’s what this article is about. Not tipping the owner AND the stylist who cuts your hair.
Yeah,my guy is charging $80 per cut, the staff only charges $65. Can’t see why I’d tip more. I’m still pondering.
I have owned an operated a one man operation for a few years and I believe that tipping is a given in this case, I do not have my own shampoo person and I do not have a receptionist. I do my own cleaning, towels ect…
I’m an aesthetician and the owner at my spa always says you should never expect a tip just be gracious when one is given. I give great services to all my clients, but the ones that tip well I go above and beyond for. Including longer massage time, ear cleaning, ear massage, follow-up calls, letting them know of up coming specials so they can take advantage of discounts offered. If a client has a few stay hair on her lip or chin (like 3,4,5) I may just tweeze at no charge instead of wax and that way it saves them $. My client apperciate it and most tip 15% and up. I have very few clients that do not tip mostly because they can’t really afford to be having service done, but they have to keep up with the Jones.
My hair stylist is the owner of her salon and rents out space for other stylist all are indepented and cover all their own cost. We feel the same about tipping…you go above and beyond for the clients that take care of you. Just a little something for you non tippers to think about!
My stylist is the owner of his salon. His prices are very fair and I love the way he colors and cuts my hair. That’s why I continue to use him. I have always tipped him $5. Sometimes the $5 is 20 % of my total sometimes the $5 isn’t even 10% of the total but that’s what I give him all of the time. I appreciate his good work and I’ve been using him for almost 15 years.
hi…
this is mona…
i really fad up to run my beauty parour..its very tuff compition to menge the parlour…what do i do?pl help me out…
thnx mona
I agree that tipping is ridiculous and hypocritical. I never get tipped for services I provide in the medical profession. To use reasoning for tipping due to expenses of supplies, etc. doesn’t make any sense–every other service oriented business (which ones aren’t serving someone?) have expenses–you figure those into the charges. Customers shouldn’t have to try to figure out what those expenses might be, or who gets paid what percentage and then be left to pick up what the owner isn’t paying for their employees or subcontractors. Be proud of the business you are in and stop expecting tips, asking for them (by including a line item on cc receipts or tip jars–how tacky–or worse, having your receptionist ask how much tip you want included on the charge–all very tacky!), or accepting them and you will be considered a true professional.
Now for all of you who have a problem with tipping hairdressers, quit tipping them! I’m amazed how many have posted these sentiments, but have yet to meet more than a handful who don’t tip. By following through on our convictions and by sharing what has been so clearly pointed out in some of these postings, we can get the word out and have others join us and get rid of this ludicrous practice (or guilt trip!). I think we should forward some of these comments via email to our friends and have them forward them. I will do so–please join me!
I agree with the person who said that nobody is going to turn down money and people tip because they see others doing it and feel it’s expected. Miss Manners (see letter below) disagrees with your salon “experts” which doesn’t surprise me. And suffice it to say if typical behavior were the arbiter of all things proper we’d all be in a lot of trouble. Anyway, it’s always better to consult a source that has no skin in the game. Opinions do vary, though. Peggy Post, who is usually less traditional than Miss Manners feels that times have changed and that tipping the owner is now acceptable.
My own stylist is an owner and some of his clients tip and some of them don’t. He accepts tips, but he understands why many clients don’t tip him. His prices are higher than the other stylists to begin with and he is probably as successful if not more successful than many of his affluent clients. I do tip the owner , because I want him to treat me well and get me in when I want but to be honest, I have always felt it is not right.
MISS MANNERS
Flawed system of tipping part of life in United States
Sunday, November 9, 2008 3:44 AM
BY JUDITH MARTIN
Dear Miss Manners: My friend from Norway, where they don’t tip, had his hair cut.
He offered his credit card to pay for it, and the barber pointed to the tip part and said he was suppose to fill that out.
I said he could put a “0″ in or not go back to the establishment.
Do you have any advice for him?
He has lived in this country 25 years, but he goes to Norway every year, and he doesn’t believe in tipping.
Gentle Reader: Tell your friend that he doesn’t have to believe in tipping. All he has to do is tip.
Miss Manners abhors the tipping system. But she tips without fail. If the service is bad, her redress isn’t to cut the tip but to complain to management.
This is because she knows — as your friend should have discovered after 25 years in this country — that, in certain job situations, expected tips are calculated into the otherwise-low wages.
It is her strong feeling that to build the service cost into wages and pricing would benefit everyone. Nice people are often in a state of anxiety about how much to tip, and not-nice ones often shirk their responsibility.
Not-nice service people might use embarrassment to provoke greater tips, and nice ones are financially penalized.
If your friend wants a tip-free haircut in the United States, he should ask to have it done by the owner of the business.
Owners aren’t supposed to be tipped, although they are only too eager nowadays to encourage their clients to do so.
Pam, thanks so much for this great post, I found it very informative. My advice remains as such: Call the front desk and ask the reciptionist if the owners accepts tips. If she does, tip. If she doesn’t, don’t. My guess is they all accept tips.
I googled this when I got back from the salon where I had just spent close to $100 for wash/cut/blow-dry and products. I have used different salons in the past few years two were owner’s one specifically told me he did not take tips. And the other I did give a tip, although she told me she did not expect it, but she was having financial problems, and was a single mom with a baby. She also was the only one in the salon, she did not have other stylists. This was the second time at this salon, I did not tip the first time. Today while I was checking out I handed her my card, and she said. “Do you want me to add the tip on the card?” What could I say, when I gave her 10% of the cut, she did not say thank you. I did not like to be put on the spot like that. I also work in the service industry, but tipping is not accepted because I’m a professional. Aren’t hair stylists professionals also? They carry a license too.
I thought one tipped a stylist because she gave 1/2 to the owner for the space. The owner, then, should not be entitled to a tip since she gets all the money.
I never tip salon owners either. It seems the only people who do are the ones who don’t know not to.
First, I think that attitudes towards tipping vary according to locations. Tipping is the norm in some places and discouraged in others.
Secondly, I always tip my hairstylist at least 15%, even though she is the salon owner and I spend a ridiculous amount on styling and products, because she does a fabulous job, has been standing on her feet all day, and works hard. She doesn’t charge more for her services over the other stylists. I also tip the shampoo girl and anyone else who’s worked on my hair.
For those who complain about high prices- don’t go to the salon when you can’t afford it. I can’t afford it, so I don’t go very frequently, or I make trips to cheaper salons in the meantime. If you have to have a particular stylist, then you should be able to compensate them accordingly.
Let me just say, I have been a nail tech for over 11 years and I have always received gratuity from clients, well most clients any way. I started booth renting 3 years ago, and then opened my own spa a year ago. I am the only nail tech in my spa and there is only 1 other person that works with me, my business partner who does Massage and facials ect. I make NO money off of her or any of her retail products and she make no money off of me or any of my retail products. I do not sell or make much money off of anything more than my services. Do I not deserve a gratuity if my client is pleased with my service? I have not raised my prices ever to make things more affordable for my clients, thinking that my clients will appreciate that and “take care” of me on there own. For the most part that works, but occasionally I have the client that insists since I am the “spa owner” I do not deserve any gratuity. To me if you need to come out and tell me I don’t tip salon or spa owners, you are to cheap to have tipped it in the first place and shouldn’t come have my services done, you should do them yourself. If I had enough money to go out to eat but not enough to tip I would NOT got out to eat because the server deserves to be tipped! I do not drive a super fancy car or live in a big fancy car in fact I work my butt off and as a single mom it’s not easy. I just ask you all to think of every situation before you make a quick judgment not to leave a little gratuity behind.
I find tipping a salons to be greed. I pay my stylist by check to her name. I am there 1.5 hrs. she sees other clients at same time,while my color sets. She charges me $90 for a cut and color. I am not in a big urban area and it is not a fancy salon. I work an entire day as a teacher to earn $90. I think that it is more than fair compensation, even after she rents her chair. She does not even work 5 days because she makes enough working 4. I can do the math on $90 per client.
My daughter was recently married and set up appointments for her maids to all have their hair done. They were all told to come in with washed hair and were all charged $45 for their hair to be blowdried and styled only!that was the charge imposed by her salon!
Owners should not be tipped or expect tips!!
Wow. I realize that responders come from different areas…if my salon service was $100 I could afford to leave a tip! My stylist is the owner of a small salon, and the cost of my cut, color, highlights and straightening is almost $700–not bad for 4 hours work, even after taking out the portion that covers the expenses of running the salon. A 20% tip on top would be $140, which just isn’t financially feasible for me. And I feel the $700 that I pay the owner for her services is a fair price for the quality and service she provides. She makes far more money per hour than I do!!
Also, I don’t understand why it’s the “norm” to tip some service providers and not others. I stand on my feet for 7 hours a day, show up an hour early and an hour late to grade work and write lessons, deal with disrespectful and often violent children (and sometimes parents). Oh, and I do it for a pitifully small salary. Yes, I’m a teacher…and no, I don’t expect tips for a service that seems far more challenging than standing around chatting with adults while styling their hair (which requires skill and training but is not difficult). Maybe we should begin tipping teachers…
You know I just recently ran into this question myself. I just went to a salon and had a brazilian blowout. My hair is pretty curly so it took 3 hours. The salon owner did it and charged $100 per hour, I also bought some product from her so after all is said and done it was $375. Now for Scrantonn PA I think thats a pretty good chunk of change! Now it came time to, do I tip or not? I did not tip. For that amount of money a tip would be putting me over $400, I am a nurse for a living and also do not get tipped. I feel a tip should be well appreciated when given and is a nice gesture but should NOT be expected when the cash is going to you, thats just the way I feel about it, sorry to any salon owners or people who disagree.
This tipping is just too much. Although I do tip the owner of the salon where I get my hair cut, and she has never refused it, I do not feel this is necessary. Her pay is much more than her clients. It takes her about 15 minutes, at the most, to cut and style hair leaving her an average of $80/hour plus what she derives from her other stylists. And there are several ways her stylists are paid: 1) the stylist rents the space and is responsible for all expenses involved; or 2) the stylist is paid out right by the owner. Do these practices still exist as I was told this many years ago when one did not tip the owner? I also feel the fees are way out of proportion for the service.
First of all, most of the commenters on the board, regardless of their occupation ,need to learn how to use correct grammar and spelling.
Secondly, it is customary for people to tip. Like it or not. The amount of the tip left is dependant upon the quality of services provided. People who do not tip lack manners. No surprise with societys standards today.
Have you ever thought that maybe you are a difficult and demanding customer who may be hard to please or run late for appointments or sometimes do not show at all? Seriously, you have the nerve to be offended and you live in a country that customarily tips? It might be the least you can do for your service provider considering the amount of nonsense they put up with.
You never know someones finacial situation or how much they may truly earn per hour or per client. If you do not want to tip then eat fast food and go to the in & out’s of hair and spa businesses. I think you will get what you pay for there and what you deserve. Better yet, you can buy your own hair color at the store and do your hair yourself.
If most of you relied on tips as a source of income ( not expected but appreciated and earned) then you would view your rediculous and greedy opionions as offensive.
People in the service industry are providing a service to you as a luxury because you CAN afford it or because you need help in caring for your skin, hair, nails, and lack the skill to do so yourself.
Next time you are out, just picture your son or daughter trying to earn their way throught school. A months worth of tips may pay their tuition or car payment or buy food or clothing. It may even be a way for them to afford a trip home to see their family for the holidays!
Tipping the Stylist 15-20%, of course, if a cut is 40 bucks they might get 25% of that and the shop gets the rest….. The owner…. is getting 100% of the 40 bucks. A token tip if any to a Shop owner, they usually have other stylists generating 75% per cut for the shop…. seeking a tip when your the boss is pretty weak.
Regina,
If you are going to citicize other people, on their grammer and spelling…..maybe you should make sure ALL of yours is correct first.
In San Antonio, we have a very popular and busy salon (K Charles) that does not accept ANY tips. They believe in the customer feeling relaxed and enjoying the services of the entire team. I sometimes have 5-6 people help me (one drapes me, one applies color, another gets me a drink, someone comes by to do a hand massage, then there is the hair washer, if my stylist is busy another gives me the blow dry and finally my stylist cuts it). I get wonderful service with no wait and no stress about who to tip. I wish more salons would remember that their role is to make you feel great and relieving us of the stress of who to tip by paying their professionals more and making them happy is a win-win for us all.
tips are out of control, and judging by the postings of all the salon owners…seems like they didn’t even graduate high school. I have yet to encounter adults with such a weak grasp of their english vocabulary. Stop begging for money. Every other person works just as hard as you do. I realize how dumb these salon owners are when they are trying to justify their tips with the operating cost of a business. These postings were hilarious.
My feeling about tipping the salon owner is that if he/she wants me to pay more, then make the fee reflect that otherwise I’m paying what I’m asked to pay. Salon owners get part of what hairdressers in their salons make. The hairdressers are renting space. They are the ones who should get the tip.
The number of typos in Regina’s novel is more then all the comments made. Classic example of the pot calling the kettle black!
I also have mixed feelings about tipping the owner. Especially when he/she has several assistants that wash, style & dry your hair. I have no problem tipping the stylist when she does all or most of the work but having to tip 3 or 4 different people is outrageous. The owner shouldn’t be tipped along with all these other people.
If you really know the cost and profit structure, the salon/spa business is the highest in cost and almost lowest in profit. The product mark up is much lower than retail stores. Compare to the products in the department store, the profit margins in the salons are less than half of the department stores.
The owners are not necessarily making a profit if you count in all the costs. In fact, the survey says that over 70% of salons are not profitable, especially the smaller size of salon. The owners are just basically making the same or less compared to when she was a stylist.
If she/he did serve me well, I have no problem to tip. I tip my hair dresser who also owns the salon better than 20% because I know that he works harder to keep me as a customer.
If the price is build in, it is OK to let people know. However, it is not the custom in this country. The waiters make $2/hour and just about all of it goes to Uncle Sam. Their livelyhood depends on tips. If one salon does differently than others and charge service fee of 15-20%, more people will be outraged than fewer from foreign country. You are here in America and should respect the way people making living here.
I am from China. When I moved to USA 25 years ago, tipping was the thing I learned before I even had arrived. My daddy taught me how to write a check and how to tip. I don’t like the way some people from foreign countries treat american service providers by tipping nothing or less than 5% even after they lived here for years. They know the rules but disrespect it; therefore disrespect the service provider.
The affordability should not be an execuse of not tipping. If you can’t afford to go to a high end salon/spa and tip, then do it within your means but don’t stiff people who service you. That is called no class in any country.
so whats the average amount first starting the hairstylist career?
My haircut from the owner and namesake of the salon is $150, whereas the other stylists charge $75. I feel the 100% increase in price reflects what is not being earned in tips, and should cover extra costs associated with being the owner (in addition to money paid to him by his stylists and product revenue).
As for tipping anyway because I “absolutely love my haircut”??? Um, yeah- I just paid ONE HUNDRED AND FIFTY dollars for it, I had better love it!
I go to a salon where the owner is the only person that works there. I feel like her prices are high enough as it is and I have to have my hair cut and colored every five to six weeks so it gets rather expensive anyway. She charges $70 and I am there a total of less than 2 hours. How many people do you know that make $35 and hour? I am retired and on a fixed income. Most salons where I live charge upwards of $100 or more for the same service. This is just ridiculous for the amount of time and products used. If my hairdresser raises her prices, I won’t be able to go to her either and will just have to at least color it myself.
The salon owner charges me $250 for a cut and color. He determines the price. Then he tries to get me to buy another $75 worth of his product. I tip the girl who washes my hair, buy some product. Period!! This tipping thing is getting out of control. If he doesn’t do my hair well, because I do not tip, then I go some place else.
If you really think that us stylist are so STUPID that we DON’T remember who stiffed us last??? You are dead wrong and believe me each time you screw us out of a tip, your hair will look worse and we will have a harder and harder time fitting you in. Hate your bangs too short??? Well we hate being shorted on a tip!!! We mark it in our computer in the salon I am at. So even if it wasn’t me you didn’t tip last time, the next girl knows NOT o waste her valuable time on your cheap *ss either
I suppose ”times have changed” because long ago when I worked as a waitress for $2.10 an hour a tip was depended on to make my living. The word tip stands for tip to insure prompt service! I wouldn’t want my food served cold or my order screwed up because a server is in a lousy mood. I do not tip if they are rude or seem not to care about my service. Regarding stylist and owners. I can understand a stylist getting a tip if one wants to be so kind. Like tipping a waitress, it is not mandatory!! Yes, it is frustrating when I wouldn’t get a tip because someone didn’t believe in it (and there are people like that) but as I said, I only made a 5th of what minimum wage was. I am never sure what deal a stylist has with their salon. Tip to insure prompt service seems to me to not apply in the salon setting but I still do tip because I am not sure what deal they have with a salon. (maybe they don’t even get paid or split the fee or have to pay an owner to rent a chair)I have no idea. However, the owner of any business presumably sets their prices incorporating all costs in order to make a profit! I would not expect a tip if I were the owner and I would refuse one if offered. I would charge a price according to my overhead and talent so that I could make a nice living. In general we have gone overboard with tipping to include almost anyone in the service industry when I believe it was intended for the waiter or waitress earning a minimal salary to insure prompt service. I guess no one really knows what any service person earns so we just started tipping everyone who provides a service!! Now EVERYONE expects a tip!!
wow Manda!! How can a teacher afford a $700 dollar hair appointment…never hear of anything like this in all my life!! Where to you people live that you spend so much on your hair?? I’ve never spend more then $100-120 in one appointment before and even that is pricy. As far as the tipping goes I feel its up to the customer on how they feel the appointment went. Even if its the owner give them a little extra if they did great but don’t feel obligated to. A family friend owns her own salon now and she took 4 hours once to do my hair and it was great so yes I left a tip for the extra time it took and how great it looked. I don’t agree with the article tho that “You Owe him or her a tip” that is a horrible attitude to have about it.
I dont think hairstylists who own the buiness should accept tips. She makes a profit off the other stylists who are renting their spaces & products. Tipping was originally meant for people who made minimum wage. And given on a job well done. It’s gotten way out of control,with the prices they charge they make plenty of money.
I have a complete issue with tipping the owner of any establishment that is service based. I believe it is in poor taste to expect a tip from your clients. The salon owner is already making all profits! I have no problem leaving tips for shampoo or blow dryer….but the owner? I call BS on that. I actually go to an upscale brow bar that the owner tells you up front that she does not accept tips, however, if you leave a tip it goes to charity.
Wow. Just so you know, a professional well run salon – as a company/business, typically makes only a 3-5% profit. The nature of this business is labor intensive and providing the best education for staff, the best products for clients, the best atmosphere to have the experience involves reinvesting in your business. Salon owners ARE NOT getting rich. Prices are all relative to where you live and what your particular market will allow. Keep in mind that great hairstylist’s are professionals and it takes years of practice honing their skills. They are worth every penny.
Just had to comment and tell people you have NO idea what we go through and how much money we spend to give our clients the best. If you don’t want to tip us during the year make sure at Christmas you at least take the time to give us a little extra … And please DON’T RE-GIFT something because we can tell….
So many staylist have NO idea haw much harder is to keep a salon open in today economy im a owner and my stylist make more than me i dont do hair iam a esthethician but after i pay all the bills is nothing left. i agry with evrybody is a client discretion to leave a tip no evrybody can aford same clients can leave 70 dolars same can even left 2. Mi personal if i am happy with the service i fell embarased to not leave a tip no make a diferente if you are a owner or emplower many owners came with so much many just to keep the salon open.I dont think a staylist who never own a salon have idea of all the expenses in. a saloin.I do appreciate a good professional stalyst and who are dedicated to the profesion but are same who dont know what are doing i can do better The good are wort more apreciatipon’…..